University of Wisconsin–Madison
Person typing on a laptop computer next to an open notebook

The tips in this section will help you create effective, audience-focused workplace messages in multiple genres and for multiple platforms.

People collaborating at a table

Research for workplace communication requires different types of sources from most academic research. This section introduces sources such as professional organizations and trade magazines, and provides research strategies to help you find and use sources.

Three people looking at a shared computer

Where information comes from is as important as what it says. Demonstrate the validity of your research with attribution and hyperlinks, a citation style for digital documents.

The content on this site was developed by the WSB Business Communication team and Melanie K. Hoftyzer of the Cornell SC Johnson College of Business.