University of Wisconsin–Madison

Communicating with Professional Audiences

The Business Communication faculty at the Wisconsin School of Business developed the following resources on how to communicate with professional audiences through writing and presentations.

These pages will help you create effective, audience-focused workplace documents in multiple genres and for multiple platforms.

Communication Strategies

  • Concise Writing
  • Inclusive Language
  • Positive Framing
  • “You” View

Style Guide

  • Abbreviations & Acronyms
  • Numbers & Symbols
  • Page Numbering
  • Tables & Charts

Design Principles

  • Audience-centered Design
  • Parallelism
  • Visual Hierarchies
  • Lists & Headings
  • Block Formatting

Email Strategies

  • Openings & Closings
  • Email Etiquette
  • Subject Lines
  • Salutations & Sign-Offs

Generative AI

  • Reasons to Avoid Gen-AI
  • Considerations For Use
  • Ethical Use
  • Documentation

Advanced Audience Analysis

  • Communication Basics
  • Discourse Community Theory

Document Organization

  • Information Flow
  • Direct Pattern for Routine Messages
  • Indirect Pattern for Negative Messages
  • Business Writing Paragraphs

One-Pager Strategies

Coming Soon

Presentation Strategies

  • Preparation
  • Slide Text
  • Visual Design
  • Animations Transitions

Report Strategies

  • Title Pages & Titles
  • Tables of Contents
  • Executive Summaries
  • Introductions & Conclusions
  • Organization & Information Flow

WSB Presenting & Writing Lab

The lab offers one-on-one & group coaching to WSB students.

PWL coaches specialize in providing support for presentations and case competitions, as well as leadership communication and business reports.

Gen Bus 360 students should see their instructor for help with 360 assignments.

Content Credit

The content on this page was developed by the WSB Business Communication Faculty.